The University of New Mexico

Request an Individual Guest NetID (Non-UNM Individual)

Individual Guest NetIDs are available ONLY for individuals with a UNM department approved association who will NOT be listed in the Banner system. The NetID will provide only basic e-mail and network access. Additional access for library online database or VPN services may be added if approved by the designated area. The Individual Guest NetID will be tied to the department sponsor's information and they must approve any future password resets.

IMPORTANT: If access is needed for Learning Central or other services that require Banner provisioning, please contact the appropriate data entry station to have an affiliate role created for the guest instead of applying for an Individual Guest NetID. When the Banner role is updated, the guest will be able to create a UNM NetID online the following day. See FastInfo #6276, Learning Central visitor access for specifics.

Who can request and Individual Guest NetID?

The requestor should be the department sponsor of the account. This person will also have to approve any future password resets on the NetID. For example, a visiting scholar is working with a UNM professor on a special project and needs network access. The Professor will be the department sponsor in this case. Her Department Chair will authorize the account.

Who authorizes the account?

The approver should be the UNM department chair or program director. Per policy, only UNM department chairs, program directors, or equivalent positions can authorize Individual Guest NetIDs.

When is it NOT appropriate to request an Individual Guest NetID?

If the UNM guest is going to be listed in the Banner system soon OR needs a Banner services such as LoboCard and Learning Central, the department should contact the appropriate data entry station to find out how to have the guest's affiliate role processed. The day after the Banner role is updated, the guest will be listed as an affiliate in the accounts database and the guest will be able to create a UNM NetID.

When IS it appropriate to request an Individual Guest NetID?

Some example cases of when the Individual Guest NetID would be appropriate:

  1. A service department has hired a contractor who will need only VPN access to a server because he is doing the work from offsite.
  2. An instructor has a guest lecturer for one of her WebCT classes. The guest lecturer only requires access to WebCT. An Individual Guest NetID with basic access can be created, and a request be sent to WebCT to add the NetID to the specific WebCT class.
  3. A visiting scholar will be on campus for only a couple of weeks. She needs only network and library access.

Can the Individual Guest NetID be reassigned to someone else later?

Yes, the Individual Guest NetID can be moved at any time to another sponsor's information or to the guest if they are listed in Banner in the future.

Steps to request a new Individual Guest NetID

  1. Log in to help.unm.edu with your UNM NetID and password.
  2. Click New Request near the upper left side of the page.
  3. In the step #1 box, verify that your contact information is correct. If you want to be contacted at a different phone number, enter it in the Alt. contact info field. Click Continue to proceed.
  4. In the step #2 box, go to the last option for location and click the Building not applicable for my request checkbox. Click Continue to continue.
  5. In the Step #3 box, select the following categories under the OR heading:
    Business Line: Accounts & Access
    Category: NetID/Active Directory
    Service: Individual Guest NetID
    Request Type: New
    Important - Click Continue at the bottom right corner of Step #3 to proceed.
  6. In the Step #4 box, Be sure to enter a brief summary of your request in this field to prevent an error message.
  7. At the Approver Information heading, search for the UNM department chair or program director's name by clicking on the binoculars icon to the far right of the Name line. Your screen may go dark. Scroll up to the gray form and enter the director's name in the field. Follow the rest of the search steps to select the correct name.
  8. Follow the rest of the directions on the specific form. Click Save at the bottom of the page to complete your request.

After the request has been saved, the information goes to IT to review. For Individual Guest NetIDs, an approval request e-mail will be sent with instructions to the e-mail address listed under Approver Information.

When IT receives the approval, the creation process will start. The requestor should be ableto track the status of their request by logging in to Help.UNM.