UNM IT Alerts - Status and Information |
Use these links to view a particular Alerts section:
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| This page lists current major issues (those affecting multiple users/buildings). It also provides information on any
current security threats or problems that we are encountering (viruses, worms and other attacks). For more information
about any of these issues, contact IT Customer Support Services at 277.5757 or use the Ask A Question feature at http://fastinfo.unm.edu
For information about ports blocked by the UNM firewall, see this page: Port Security for technical details. |
Outages (click here for System Availability) | |
| 27 Jan 12 07:19 | GWPO2 Outage - 01/26/12 - Ongoing ******UPDATE 1/26/12 3:35 PM***** Services were checked and though it appears PO1 went down, it immediately appeared to be up. We are monitoring the situation. *****ORIGINAL POSTING 1/26/12 3:24 PM ***** IT is receiving calls that clients are are unable to log into Group Wise post office box 2. Our technicians have been alerted and are working to restore service. Period: 01/26/12 Ongoing |
| 25 Jan 12 15:59 | Telephone Services Outage for UNM Business Center, Orthopedics, Medical Arts and Sleep Disorders Buildings, 1/27/2012, 6 PM to 1/28/2012, 2 AM Telephone Services Outage for UNM Business Center, Orthopedics, Medical Arts and Sleep Disorders Buildings, 1/27/2012, 7 PM to 1/28/2012, 2 AM To ensure service reliability the Lobo telephone switch will be replaced. Telephone services will be unavailable from 7 PM on Friday, 1/27/2012, through Saturday, 1/28/2012, 2 AM, for the UNM Business Center, Orthopedics, Medical Arts and Sleep Disorders buildings. Period: 1/27/2012, 7 PM to 1/28/2012, 2 AM |
| 25 Jan 12 14:29 | UNM Wired & Wireless Network Unavailable for Branch Campuses & specified other areas, 2/1/2012, from 6 - 7:30 AM in the following locations: *Branch Campuses: Taos; Los Alamos; Gallup; Valencia; Rio Rancho *UNM Foundation *South Golf Course *Ticketing [Backup Circuit] *Institute for Social Research *CASAA *AMCI *Cosmiac.com *Wemagination *Elks Lodge *Los Alamos at Bernalillo Period: 2/1/2012, 6-7:30 AM |
| 25 Jan 12 11:41 | Access to LoboWeb To ensure continued successful operation of payment and cashiering applications, the UNM Account Suite (access to LoboWeb's "Make Bursar Payment") will not be available on Tuesday, January 31, 2012, 7 a.m. - 9 a.m., while the vendor applies security and performance improvement upgrades. Technical Details: Touchnet Banner Connect 6.0.5 Upgrade Period: 1/31/2012, 7 am - 9 am |
| 25 Jan 12 09:44 | Access to LoboWeb "Make Bursar Payment" unavailable Friday, 2/3/2012, 1 -5 a.m. To ensure continued successful operation of payment and cashiering applications, on Friday, February 3, 2012, from 1 a.m. - 5 a.m., the Bursar Account Suite (access to LoboWeb's "Make Bursar Payment") will not be available while vendor-provided security and performance improvement service packs are applied. Technical Details: Touchnet uCommerce 6.0 Service Pack 7 Upgrade Period: Friday, February 3, 2012, from 1 a.m. - 5 a.m |
| 24 Jan 12 13:14 | LoboWeb, Banner, FAMIS will be unavailable 2/4/12, from 6:30am-10:30am, To perform vendor-required Financial Aid maintenance, on Saturday, 2/4/12, 6:30-10:30 am, the following services will be unavailable: LoboWeb Banner INB FAMIS Period: 2/4/12, 6:30-10:30 am |
| 23 Jan 12 08:56 | Network Upgrade Project Phase 5 11/22/2011 thourgh 5/31/2012 On a rolling Tuesday or Thursday schedule, from 7 am - 10 am, 11/22/2011 through 5/31/2012, IT will move forward with Phase 5 of the campus-wide network upgrade project. Network switches in the buildings listed below will be refreshed and aging equipment replaced to improve network performance and resilience. For each building listed, on the date specified, the upgrade will require a 2 to 3 hour shutdown of all network functions (including Internet, wireless, e-mail, Banner and other online services). If there is a business reason the schedule of downtime will not work for a building, as soon as possible request your building owner notify IT Customer Support Services (CSS) at 277-5757 so the schedule can be modified and a better date identified. Date / Building Name & Number: Tuesday, 1/24/2012: Child Care Center [Bldg 281] Elk's Lodge Extended University (1800 Sigma Chi) [Bldg 187] Tuesday, 1/31/2012: Athletics Admin [Bldg 307/160A] Tow Diehm [Bldg 308/104] To see the full Phase 5 Network Switch Upgrade Schedule please go to the Phase 5 Schedule. Please refer to the ITAlerts Board for additional information or updates. Please contact IT Customer Support Services with questions at 277-5757 Period: 11/22/2011 through 5/31/2012 |
| 17 Jan 12 10:18 | Network Upgrade Project Phase 5 11/22/2011 through 5/31/2012 On a rolling Tuesday or Thursday schedule, from 7 am - 10 am, 11/22/2011 through 5/31/2012, IT will move forward with Phase 5 of the campus-wide network upgrade project. Network switches in the buildings listed below will be refreshed and aging equipment replaced to improve network performance and resilience. For each building listed, on the date specified, the upgrade will require a 2 to 3 hour shutdown of all network functions (including Internet, wireless, e-mail, Banner and other online services). If there is a business reason the schedule of downtime will not work for a building, as soon as possible request your building owner notify IT Customer Support Services (CSS) at 277-5757 so the schedule can be modified and a better date identified. Date / Building Name & Number: Tuesday, 1/24/2012: Child Care Center [Bldg 281] Elk's Lodge Extended University (1800 Sigma Chi) [Bldg 187] Tuesday, 1/31/2012: Athletics Admin [Bldg 307/160A] Tow Diehm [Bldg 308/104] Rudy Davalos [Bldg 312/1010] To see the full Phase 5 Network Switch Upgrade Schedule please go to the Phase 5 Schedule. (http://it.unm.edu/news/Phase-5-Schedule.html) Period: 11/22/2011 through 5/31/2012 |
| 17 Jan 12 10:17 | LoboWeb, Banner, FAMIS unavailable Saturday, 2/4/12, 6:30am-10:30am To perform vendor-required Financial Aid maintenance, the following services will be unavailable: LoboWeb Banner INB FAMIS Period: Sunday, 2/4/12, 6:30am-10:30am Period: 2/4/2012, 6:30 AM - 10:30AM, |
| 20 Dec 11 15:46 | HSC GW Mobility and IMAP/BES Issues Ongoing We continue to receive calls and requests for walkin support regarding the status of the GW Mobility servers at the HSC, as well as the status of IMAP/BES service for folks who used that service to receive their email. Please go to the hsc.unm.edu/library website for more details. Please refer to the ITAlerts board (http://italerts.unm.edu) for additional information or updates, and contact IT Customer Support Services at 277-5757 with questions. Period: 12/19/11 Ongoing |
| 01 Jul 11 07:15 | Cellular coverage problems Cellular users with T-Mobile, AT&T and Verizon are experiencing intermittent service outages on campus. This is due to the need to upgrade infrastructure and exacerbated by student orientation, when demand is localized on the structure cell site. We are waiting for a carrier upgrade. T-Mobile users can minimize the impact by joining Lobo Wifi on their devices. Period: |
Other Issues | |
| 07 Dec 11 16:18 | UNM Email Phishing Scam Alerts UNM Email Phishing Scam Alerts **Attention: Updated 12/07/11** The following messages are phishing scams. DELETE IMMEDIATELY. Do not reply to these emails or submit any personal information. It can be hard to determine email validity, but legitimate institutions will NEVER ask for personal or secure information. Please be aware of 'phishy' looking URLs, seemingly valid 'From:' addresses, and links that take you to other sites. If in doubt, delete it out. NOTE: This message was delivered to non-UNM addresses of user who may or may not be affilitated with UNM. From: admin.s@unm.edu Subject: Revalidate Your Account Date: Wed, 7 Dec 2011 20:30:58 +0800 To:xxxxxxxx@xxxxxxxx.xxxxxx Dear unm.edu Subscriber, All UNM accounts needs to be revalidated by cliking this link. http://beam.to/accountupdatembers To upgrade the new anti spamand anti viru s guard to all our existing subscribers.Failure to do so,we will assume that the account is not valid. Thank you for your understanding, University of New Mexico Board of Trustees. Helpdest Support Center. Period: |
| 05 Dec 11 11:30 | Contact Wireless experiencing intermittent service Contact wireless has reported that pages may be delayed due to weather conditions. Please check italerts.unm.edu for further updates. Period: |
| 30 Nov 11 10:39 | Various Banner Errors Users have contacted IT and FSM stating that they receiving errors when attempting to print DP-EZ's or when they query forms such as FGIBDST. Errors include, but may not be limited to: Oracle Reports Error (When attempting to print a DP-EZ) FRM-41839: disk I/O error on temporary record buffer...(When accessing indices in FGIBDST) A ticket has been opened with the approprate technical team. This page will be updated when additional information is available. Period: |
| 24 Jun 11 16:18 | Compatibility issue between Banner/J-Initiator and Intel I-Core i3, i5, and i7 series processors A potential compatibility issue has been discovered between Banner/J-Initiator and the video controller built in to the new Intel I-Core i3, i5, and i7 series of processors. The issue entails a screen refresh failure upon a function execution within Banner. A temporary work around has been identified: minimize and then maximize the browser window to force a refresh. Dell and Intel are aware of the problem, and updates will be posted as they become available. Period: |
General Information | |
| None | |
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