Financial Services Support Center - Status and Information |
Use these links to view a particular IT Alerts section:
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| This page lists current known outages affecting Banner and related services (LoboMart, Hyperion). It also provides information on any other major issues/changes that we are notified of by core offices or other departments. For more information about any of these issues, contact the Financial Services Support Center at 277-FHLP (3457) or by using the Ask A Question feature at FastInfo.unm.edu |
Outages | |
| 20 Nov 09 13:05 | **RESOLVED** Vendor Add/Change Request Form This issued has resolved. We are experiencing some issues with the Vendor Add/Change Request Form. Users are getting an Internal Server Error. We have notified the technical team. Period: 11/20/2009 |
| 20 Nov 09 11:47 | Banner Finance Posting and Approval Processes Temporarily Disabled On Friday Mornings and during Month End Close, Banner Finance postings and approvals processes are temporarily disabled to allow for the reconciliation of the reporting data. This means that no documents will be routed through the approval queues or posted in Banner Finance during this time. Documents can be created as usual and they will be routed after the reconciliations are complete. The upcoming dates are: November 20 Postings and Approvals are re-enabled November 25 Period: Ongoing |
| 20 Nov 09 09:04 | Planned Network Services Downtime Tuesday, 11/24/09 5:00 AM-7:00 AM IT has communicated, in order to strengthen UNM’s IT infrastructure, several services will be unavailable on Tuesday, 11/24/09 from 5:00 AM to 7:00 AM. Period: Tuesday, 11/24/09 5:00 AM-7:00 AM |
| 06 Nov 09 13:27 | Planned LoboMart Outage, 11/06/2009 8:00 PM - 11/08/2009 10:00 AM Please be advised that the LoboMart application will be unavailable beginning tonight, Friday, November 6th, at 8:00 PM MST through Sunday, November 8th at 10:00 AM MST for a scheduled upgrade. Period: 11/06/2009 8:00 PM - 11/08/2009 10:00 AM |
| 06 Nov 09 11:47 | Planned IT Service Downtime Sunday, 11/08/2009 6:00 AM-12:00 Noon IT has communicated, in order to strengthen UNM's IT infrastructure, various services will be unavailable on Sunday, 11/08/09. 6:00 AM-12:00 Noon. Please refer to the ITAlerts board (http://italerts.unm.edu) for other unavailable services, locations, additional information or updates, and contact the IT Support Center with questions. Period: Sunday 11.08/2009 6:00 AM-12:00 Noon |
Other Issues | |
| 19 Nov 09 16:15 | Banner Form FZADPEZ-Can't Print FSSC has received calls that they can not print DPEZs. We have submitted a technical ticket. |
General Information | |
| 05 Nov 09 09:27 | October 2009 is Closed October 2009 is Closed in Banner Finance. October month-end Hyperion Finance reports are now available. All Finance information in Banner has been reconciled for October 2009. |
| 28 Jul 09 16:05 | New P-Card Application & Modification form routing coming August 1, 2009 In response to the CATR initiative asking for process review and improvements, the Financial Services Division is pleased to announce that effective August 1, 2009 Purchasing Card Applications and Modification of Cardholder Information Form should be routed directly to the Purchasing Department. The Purchasing Department is located in the UNM Business Center, Ste 2600; MSC01 1240. Previously the forms were required to route to the Unrestricted Accounting offices in order to validate appropriate signature authority. In a continued effort to provide user friendly Finance information in Banner, the Signature Authorization Requests are scanned and can be viewed from FTMACCI for unrestricted indices or from FRAGRNT for restricted indices. The revised routing process will streamline processing of Departmental request and provide for more efficient operations for Department and core accounting offices. |