IT Dashboard 2010

To enable UNM to deliver on its core education, research, clinical and administrative missions, to respond to audit findings and to keep UNM IT current with industry standards and best practices, the following initiatives are underway in IT this fiscal year. Many of the key objectives below consist of projects with milestones that will extend into future years. In a constrained economic climate, IT can be counted on to bring excellent return on investment.

Key:
Not Started (NS)
Pending
Paused
Some Progress
Good Progress
Achieved

GOAL 1. SUPPORT LEARNING, INSTRUCTION & RESEARCH
OCT '09
JAN '10
MAR '10
MAY '10
AUG '10
Define and implement a new baseline for academic IT services
Pending
Some
Some
Some
Some
Define and implement adequate computing for student success
Some
Some
Good
Good
Good
Implement University Web Content Management, pilot with University College
Good
Good
Good
Good
Good
Implement online Degree Audit for Advisement (Lobo Tracks from DARS)
Good
Good
Good
Achieved
 
Develop a campus Software Licensing program
Some
Some
Some
Some
Paused
 
2. STRENGHTEN UNM DATA NETWORKS
OCT '09
JAN '10
MAR '10
MAY '10
AUG '10
Develop and implement a strategy for network refresh
Pending
Some
Some
Some
Some
Collaborate and coordinate with Campus Planning on IT infrastructure systems
Good
Good
Good
Good
Good
Advocate and support the statewide health network (FCC)
Good
Some
Some
Some
Some
Expand Core Research capacity
Good
Some
Some
Some
Some
Deploy ABQG services for UNM
Good
Good
Good
Good
Good
Deploy NMLR services in support of the Research mission
Some
Some
Some
Good
Good
Strengthen Campus wired and wireless networks
Good
Good
Good
Good
Good
 
3. ALIGN IT FUNDING LEVELS WITH STRATEGIC DIRECTION
OCT '09
JAN '10
MAR '10
MAY '10
AUG '10
Reinvent Voice, Video and Data networks baseline services
Some
Some
Some
Some
Some
Establish new cost models for baseline services
Good
Good
Good
Good
Good
Increase adoption rates of baseline services
Some
Some
Some
Good
Good
 
4. DEVELOP STAFF TO MEET TECHNOLOGY DIRECTION
OCT '09
JAN '10
MAR '10
MAY '10
AUG '10
Complete the internal IT skills assessment
Some
Some
Some
Some
Some
Complete the financial assessment of IT operations in a new constrained financial environment
Good
Good
Good
Achieved
 
 
5. REVIEW & AFFIRM IT DATA CENTERS, CO-SITES & OFF CAMPUS LOCATIONS
OCT '09
JAN '10
MAR '10
MAY '10
AUG '10
Review and recommend core IT data center and delivery system requirements
Good
Good
Good
Good
Good
Advance institutional strategies for Disaster Recovery and Business Continuity
Some
Some
Some
Some
Good
Complete IT infrastructure for capital projects and remodels
Good
Good
Good
Good
Good
 
6. CONTINUE TO BUILD & AFFIRM STRATEGIC PARNTERSHIPS
OCT '09
JAN '10
MAR '10
MAY '10
AUG '10
Collaborate and expand relationships with State telephone companies, agencies and peer institutions to support shared statewide IT services
Good
Good
Good
Good
Good
 
7. ESTABLISH REGIONAL RESEARCH & NETWORKING COLLABORATIONS TO SUPPORT UNM'S ACADEMIC & ECONOMIC DEVELOPMENT OCT '09 JAN '10 MAR '10 MAY '10 AUG '10
Establish economic partnerships to expand networking services for research
Good
Good
Good
Good
Good
Develop a UNM-oriented research & development network in support of regional connectivity
Good
Good
Good
Good
Good
 
8. ASSESS & IMPROVE UNM'S SECURITY OCT '09 JAN '10 MAR '10 MAY '10 AUG '10
Improve UNM network security
Good
Good
Good
Good
Good
Execute and complete projects related to Banner audit findings
Good
Good
Good
Good
Good
Review and recommend improvements to support Emergency Response capacity
Good
Good
Good
Achieved
 
Develop and implement Identity Management services for University, ERP and related systems
Good
Good
Good
Good
Some
 
9. IMPROVE ADMINISTRATIVE EFFICIENCIES OCT '09 JAN '10 MAR '10 MAY '10 AUG '10
Review and recommend Data Warehousing strategy to facilitate reporting
Some
Good
Good
Good
Good
Upgrade the University ERP (Banner 8 and components)
Good
Good
Achieved
   
Implement and support Foundation ERP tools (IFAS & Banner Advancement)
Good
Good
Good
Achieved
 
Underpin Enrollment Management with the Route UNM Partnership
Good
Achieved
     
Define strategic direction for enterprise e-mail, messaging and calendar
Some
Good
Good
Achieved
 
 
10. ATTAIN A NEW LEVEL OF IT CUSTOMER SERVICE OCT '09 JAN '10 MAR '10 MAY '10 AUG '10
Improve and consolidate the IT Support Centers
Some
Good
Good
Good
Good
Develop and implement a new model for cross-university collaboration
Good
Good
Good
Achieved
 
Establish internal processes for better service delivery
Good
Good
Good
Good
Good
Reinforce platform standards, integration and management
Some
Some
Some
Good
Good