IT Projects

To enable UNM to deliver on its core education, research, clinical and administrative missions, to respond to audit findings and to keep UNM IT current with industry standards and best practices, initiatives are underway in IT during the current fiscal year. Many key objectives consist of projects with milestones that will extend into future years. In a constrained economic climate, IT can be counted on to bring excellent return on investment.


IT Dashboard 2014

IT continually receives input and feedback on our projects and services from our primary campus stakeholders, UNM's faculty, staff and students.

The IT dashboard this year is grouped into areas of strategic focus that align with these customer groups. The deliverables identified in the dashboard do not represent all projects in IT, nor the work supporting all IT services provided. The deliverables also may only be milestones in longer-range projects that extend beyond this fiscal year.

The projects are identified by IT Director because they support critical success factors in improving IT services to these constituent groups. The Directors can be contacted for supplementary information on these, and other projects and services delivered by IT.

Key:
Not Started (NS)
Stopped
Some Progress
Good Progress
Achieved

Deliverable
(Smart Goal)
Current Target
Measure of Success
(Artifact of Completion)
1st Qtr.
Sep '13
2nd Qtr.
Dec '13
3rd Qtr.
Mar '14
4th Qtr.
Jun '14
Director
UNM-wide Email
Sep '14
Apr '14
HSCLink Implementation  
Good
Good
Good
Gonzales
Feb '14
Plan for LoboMail implementation at the HSC
Good
Achieved
Gonzales

1. Infrastructure and Services in Direct Support of Learning
Deliverable
(Smart Goal)
Current Target
Measure of Success
(Artifact of Completion)
1st Qtr.
Sep '13
2nd Qtr.
Dec '13
3rd Qtr.
Mar '14
4th Qtr.
Jun '14
Director
Implement LoboAchieve Aug '13 Available to Main and Branch Campuses.
Achieved
 
 
 
Arruti
Offer MS Office & Windows to students at discount Aug '13 Available on Web.
Achieved
 
 
 
Arruti
Implement Hobsons Apply Yourself Mar '14
Oct '13
Available to prospective graduate students and graduate programs.
Good
Good
Achieved
 
Arruti
Customer Relationship Management Service to improve the customer experience Apr '14 Pilot installation.
Some
Good
Good
Stopped for Rescope
Gerety
Implement an authenticated student facing "social media" framework Aug '15
Dec '13
Freshman Learning Communities & Freshman Reading Communities Proof of Concept complete.
Good
Some
Some
Achieved
Gerety
Innovative use of technology in the classroom - Music & English pilots, & computing device approach Jan '14 Evaluation of Fall Semester pilots for student technology innovations published on the web.
Good
Achieved
 
 
Gerety
Tool selection for managing PCs and Macs May '15 Tools implemented for remote image management of, and stats on, PCs, Macs, and lecterns.
Some
Good
Achieved
 
Martinez
 
2. Infrastructure and Services Strategically Aligned with Academic Instruction & Research
Deliverables
(Smart Goals)
Current Target
Measure of Success
(Artifact of completion)
1st Qtr.
Sep '13
2nd Qtr.
Dec '13
3rd Qtr.
Mar '14
4th Qtr.
Jun '14
Director
Anti-plagiarism software available Oct '13 Available online.
Good
Achieved
   
Gerety
Cyber Infrastructure Day 2013 May '14
Oct '13
75 Research attendees.
Good
Some
Good
Achieved
Gerety
Auto-populated Active Directory security groups Nov '13 Authorization & authentication prepopulation available to applications.
Good
Achieved
 
 
Pietrewicz
President's Financial Planning Application Jun '14 Application built.
Some
Good
Achieved
 
Arruti
Migrate wireless IP addresses to private IP space to improve security and network services Dec '13 All permanent and dynamic IPs migrated.
Achieved
     
Sullo
New Course Evaluation Service Aug '14
Jun '14
Mar '14
Jan '14
Contract in place.
Good
Good
Good
Good
Gerety
Faculty Tech Resource Directory is published and maintained for enterprise services May '14 Website IT Directory for faculty.
Some
Some
Some
Achieved
Gerety
Classroom Refresh Plan & Funding Jun '14 Funding request to support an Equipment Refresh Plan
Some
Good
Achieved
 
Gerety
 
3. Services for the University workplace
Deliverable
(Smart Goal)
Current Target
Measure of Success
(Artifact of completion)
1st Qtr.
Sep '13
2nd Qtr.
Dec '13
3rd Qtr.
Mar '14
4th Qtr.
Jun '14
Director
Auto-assignment of NetID to new employees TBD
Oct '13
NetIDs for new employees assigned automatically.
NS
NS
NS
NS
Arruti
Web Search architecture fully implemented Aug '13 Public search uses Google Custom Search and private/data shares search uses Google Search Appliance.
Achieved
     
Arruti
Streamlined purchasing & management for personal computing devices Apr '14
Oct '13
Same-day delivery of standard mobile phones, mobile devices, Macs & PCs using LoboMart and on-site inventory.
Good
Some
Some
Achieved
Martinez
LoboMobile Phase 2 Oct '13 UNM LoboMobile on Apple and Google appstores. Banner services on mobile devices.
Good
Achieved
   
Arruti
Design & Implementation Roadmap for Lync & O365 Dec '13 Approved plans and design published on Web for VoIP using LYNC and O365 Apps/Sky Drive, etc.
Good
Achieved
   
Arruti
Mobile Campus and web add-ons of cost-effective web application development and risk mitigation services for the campus community Dec '13 New services in IT Catalog.
Good
Achieved
   
Arruti
Open Data Initiative Advanced Jan '14 Ten mobile application submissions to mobile app contest.
Good
Good
Achieved
 
Gerety
Standards & Deployment plan for Digital Signs and Conference Rooms Aug '14
Jun '14
Jan '14
Standards and Service Catalog updated.
Some
Good
Good
Good
Gerety
Update the UNM Information Security and Privacy programs and communicate them to campus. Jul '15
Jan '14
Communication vehicles are established to build a UNM business community concerned with security and privacy.
Good
Good
Some
Some
Gassaway
MyReports.unm.edu - Hyperion Replacement Mar '14 Campus transitioned to MyReports and Hyperion demised.
Good
Good
Achieved
 
Arruti
Network Perimeter Security Apr '14 Palo Alto Firewall active.
Achieved
     
Sullo
Plan for full compliance with PCI credit card processing requirements coordinated with business units Mar '15
May '14
No UNM exposure to credit card information loss in IT and departmental business practices.
Some
Some
Some
Some
Gassaway
Select mobile device management tool Dec '14
Jun '14
Product implemented from successful RFP and pilot.
Some
Some
Some
Some
Martinez
 
4. Services for external and direct IT customers
Deliverable
(Smart Goal)
Current Target
Measure of Success
(Artifact of Completion)
1st Qtr.
Sep '13
2nd Qtr.
Dec '13
3rd Qtr.
Mar '14
4th Qtr.
Jun '14
Director
Gallup (Network Infrastracture) service project Sep '13 Implementation completed on schedule.
Achieved
     
Sullo
Implement LoboTime time and leave reporting solution Oct '13 Staff/Students from adopting departments successfully recording time/leave.
Good
Achieved
   
Arruti
Statewide Banner Users Group Oct '13 Group established with meetings.
Some
Achieved
   
Arruti
Mobile Campus Contracted at NM Tech Aug '14
TBD
Mar '14
Oct '13
NM Tech Mobile App in Apple and Google stores.
NS
NS
Some
Good
Arruti
Self-Configured, on-demand hosting (Infrastructure & Database as a Service) May '14
Feb '14
Online interface to request and deliver services. Infrastructure, database, multi-tenancy.
Good
Good
Good
Achieved
Pietrewicz
Single Provider for Electronic Network Access Control on main campus buildings May '14 Business model implemented.
Some
Some
Some
Achieved
Gerety
Plan for Banner XE (9) install and Implementation Dec '14
Jun '14
Plan is approved.
Some
Good
Good
Some
Arruti
 
5. University IT Decision Making: Governance, Leadership, and Management Process
Deliverable
(Smart Goal)
Current Target
Measure of Success
(Artifact of Completion)
1st Qtr.
Sep '13
2nd Qtr.
Dec '13
3rd Qtr.
Mar '14
4th Qtr.
Jun '14
Director
Class 3 IT Projects are consistently planned and executed May '14
Dec '13
IT Portfolio lists Class 3 projects with charters and milestones.
Some
Good
Good
Achieved
Gerety
Review IT Governance Policy and Groups Jun '14 Memberships, policy reviewed with Executive Leadership, web updated.
Some
Some
Good
Stopped for KSA Planning
McGuire