Report an Incident

If you suspect that your computer and/or your NetID account has been compromised you should:
1. Immediately change your password
2. Gather information about the incident
3. Open a Help.UNM incident

Help.UNM Self Service

- or -

Phone 277-2497

Information Security

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The Information Security & Privacy Office (ISPO) provides an Information Security Program that addresses confidentiality, integrity and availability of information on UNM systems and computers. The overall security program components include Vulnerability Management, Event Management, Awareness Management, and Incident Management for the UNM computing community. View Security Program documents here as they become available. As a member of the UNM computing community, it is your responsibility to help keep computing resources safe and available for use.

Please see Security's IT Service Catalog listing for a detailed description of our services and any applicable fees.

The ISPO is responsible for information protection, security awareness, and protecting UNM's computer equipment and network against unauthorized access. Contact the ISPO at

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  • Don't Login on Untrusted Computers

    Posted:Wed, 16 Nov 2016 00:00:00 EST
    A password is only as secure as the computer or network it is used on. As such, never log in to a sensitive account from a public computer, such as computers in a cyber cafe, hotel lobby or conference hall. Bad guys target public computers such as these and infect them on purpose. The moment you type your password on an infected computer, these cyber criminals can harvest your passwords. If you have no choice but to use a public computer, change your password at the next available opportunity you have access to a trusted computer.
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