UNM Information Technologies (IT)

IT Service Catalog



View: Service Index


PC Hardware & Software

  • Computer Equipment Recycling Program - Disk Erasure and Data Destruction
    All UNM workstation hard drive data is erased before disposal at no charge to UNM departments.

    Redistribution
    IT will redistribute usable workstations to other UNM departments as older workstations are replace...
  • Computer Pods (Labs) - The IT department operates six labs, known as IT Pods, and eleven computer-equipped classrooms on campus for UNM students, faculty, and staff to learn about and use current computer technology. Check-out the Pod Map for locations of the IT pods and c...
  • Data Transfer Services - Data and applications can be transferred between workstations with PC Mover for an hourly labor fee of $65. per hour, up to three (3) hours maximum charge.
    ...
  • Desktop Support - General support is available for Apple, Linux and Windows computers and operating systems.

    Visit the "How To" index for some desktop support.

    Operating systems support...
  • Hardware Purchase & Support - Standard Hardware Purchase & Support

    Consultation services are provided free of charge to departments purchasing standard hardware systems.
    Departments may purchase standard hardware via LoboMart.
    Students, faculty and staff may purchase stand...
  • Managed Workstation - The Managed Workstation service will be avaiable in January 2010.UNM Information Technologies offers a new suite of workstation support and management services based upon a set of hardware and software standards. These services are offered to UNM sta...
  • Project Consultation - Collaborate with university staff and faculty to assess services provided in the following areas: IT requirements and potential organizational impact....
  • Self Managed Workstation Tool - Departments may choose to self-manage computer workstations. LANDesk can be purchased for $76. per workstation. IT does not provide workstation management support. Departments choosing to join the IT LANDesk server must meet minimum requirements inc...
  • Software Purchase and Support - Standard Software Purchase and Support

    Software support is provided free of charge for the IT provisioned, Enterprise licensed and IT Supported Standard Software. Support of standard Windows and Macintosh software is limited to operational funct...
  • Standard Image Provision & Support - Image Provisioning includes initial image installation with the Windows operating system and standard applications. See table. The standard workstation image is available on DVD or USB drive. The image may be obtained via Software Distribution. The ...
  • Tech Support for Departments (Field Agents) - The IT department provides consulting services for a fee. These services can include but are not limited to IT infrastructure design and implementation, server support, application support, IT oversight, IT auditing, Hardware Inventory, AD migration...
  • Windows Server Update Service - Windows Server Update Services (WSUS) provides the ability to fully manage the process of getting software updates that are released through Microsoft Update and then distribute them to servers and client computers in our network. It offers an effect...