UNM Information Technologies (IT)

IT Service Catalog



View: Service Index


Professional Services

  • Administrative Applications Solutions - IT provides the application environment and its supporting infrastructure to administrative departments that support the University enterprise, such as Controller's organization, Enrollment Management, and Human Resources. These business solutio...
  • Administrative Information Reporting - IT provides the infrastructure that supports University administrative reporting needs. This area provides and supports the architecture for business intelligence, the information through which the institution demonstrates and analyzes survivability ...
  • Database Management Services - The Database Team provides Oracle Database consulting and support for non-hospital databases. Services currently offered include: Database Maintenance (critical patches, space management, monitoring and account setup) Database Upgrades and Data Ref...
  • Election Software - The IT department offers secure anonymous elections and polls via the web and paper ballots. Electronic Web ballots are delivered via Opinio. Paper ballots are delivered via scannable forms. Voters may be authenticated with NetID, Banner ID or custom...
  • Faculty & Course Evaluation Support - Faculty and Course Evaluations provide student feedback to faculty on teaching strengths and weaknesses. Evaluations are completed at the end of the course by students. Alternatives for mid-semester evaluations through Opinio (UNM's survey softw...
  • FastInfo Knowledge Management - FastInfo is an enterprise solution that provides an end-user search able knowledge base of information. The IT department provides two interface web sites for the product: FastInfo for employees, and StudentInfo for students.

    FastInfo allows users...
  • Hardware Purchase & Support - Standard Hardware Purchase & Support

    Consultation services are provided free of charge to departments purchasing standard hardware systems.
    Departments may purchase standard hardware via LoboMart.
    Students, faculty and staff may purchase stand...
  • IT Security & Privacy - IT provides an Information Security Program of policies and practices that address confidentiality, integrity and availability of information on UNM systems and computers. The overall security program includes system monitoring, security incident inv...
  • Network Security - Blocked Port List
    The IT department provides departments and groups the secure functions offered by a firewall device to provide a certain level of protection, in addition to the firewalls and security already in place. IT will install and maintain ...
  • Project Consultation - Collaborate with university staff and faculty to assess services provided in the following areas: IT requirements and potential organizational impact....
  • Scannable Form Design, Printing - UNM's IT department can help a user design a scannable form for data collection. These forms are very good for data collection in areas where online data collection is unavailable or inconvenient, such as remote environments or large gatherings...
  • Tech Support for Departments (Field Agents) - The IT department provides consulting services for a fee. These services can include but are not limited to IT infrastructure design and implementation, server support, application support, IT oversight, IT auditing, Hardware Inventory, AD migration...
  • Test Scoring - LoboScore provides test scoring on 5, 10 and 20 question general purpose answer sheets, along with item validation and analysis. Reports are available on paper or as in adobe acrobat (.pdf). Student scores are available in two formats, one containi...
  • Voice & Data Services for Events - Special Events and Media support events that are generally very short-term, and may not require permanent facilities, services or equipment. IT department has assisted with special events such as, Gathering of Nations, sporting events such as footbal...
  • Web Support - The UNM IT department provides limited support for web design and development. IT can assist you in basic trouble shooting of HTML, JavaScript, ColdFusion and PHP. IT also provides UNM NetID authentication to web applications running on central or de...