IT CSS Service Desk

The IT Service Desk is the University's central support organization for IT services and computer-related issues.

Phone	Call us at (505) 277-5757 (See hours of operation) To report emergency, unplanned outages that occur after hours choose option #3. This will allow you to leave a message for on-call staff. Please check the IT Availability Schedule and IT Alerts websites before calling.
Help.UNM	Help.UNM is UNM's central online help request system. Submit requests for assistance and track the status of tickets submitted. Submit a Help.UNM Request Learn more about how to use Help.UNM
Self Help Options	FastInfo Knowledgebase NetID/Password Reset
In Person Support	NetID and Password Changes For your security, the IT Service Desk offers NetID and Password changes on a walk-in basis at 802 Yale Boulevard on UNM's north campus. Hours are from 8 a.m. to 5 p.m., Monday through Friday (except Holidays). Laptop Support Troubleshooting and technical support for personal laptops is provided by appointment only. Please call the IT Service Desk to schedule an appointment.
More Support Options at UNM	Dorms - Student Life Computer Support Unit HSC - HSC Technology Support UNM Hospital - UNMH Help Desk

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