Help.UNM is available for faculty, staff, and students of University of New Mexico, to submit requests for service or assistance, and to track the status of incident tickets submitted.
Users can access the system by going to https://help.unm.edu. You will be required to authenticate with your UNM NetID and your password.
When you are logged in, you will be able to create a New Request, View Open requests, and View Closed requests you've made in Help.UNM. The Help.UNM page includes links to a list of current IT problems, and a list of top requested articles from the Help.UNM knowledge base. If you have problems logging in, or other questions about using Help.UNM, contact the IT CSS Service Desk.