Communications

The UNM Information Technologies department is responsible for providing communications services and products in support of education, patient care and research for the main UNM campus, UNM Hospital and clinics, and Valencia campus.

The department provides the following types of services:

  • Analog, digital, and Voice over Internet Protocol (VoIP) services (over 19,000 connections)
  • Voicemail (10,000 mailboxes)
  • Automated Attendant
  • Automatic Call Distribution (ACD)
  • Long Distance and Calling Cards
  • Conference Calls
  • Cabling design, installation and maintenance
  • Pagers
  • Cell phones

For more information on any of the services listed above including billing questions or to place a trouble ticket or work order request, contact the Customer Support Center. Telephone Support Representatives are available Monday - Friday, from 8 a.m. to 5 p.m. and can be reached via FastInfo (Ask a Question) or by calling 277-5757.