• All Audiences
• Dept IT
• Depts and Staff
• Faculty
• Students
• UNM and Beyond

Phone

IT Service Desk:

505-277-5757 (hours)

Online

Fastinfo Knowledgebase

Submit a Help.UNM Ticket

In Person

See in person support options

UNM IT A to Z Services and Products

ABQ Gigapop

Academic Forecasting Tool

Academic Software

Account Lock or De-provision

Active Directory

Ad Astra Scheduling

AdvisorTrac

Anti-Plagiarism Hosted Services

Application Access

Application Administration

Application Design and Development

Application Development

Application Integration

Application Maintenance

Application Upgrades

AppWorx

Assistive Technologies (ADA)

Audience Response Systems

Audio Systems (Classrooms)

Audio Systems (Conference Rooms)

Audio/Visual Equipment Checkout for Events

Banner Accounts Receivable

Banner Budget Development

Banner Finance

Banner Financial Aid

Banner Human Resources

Banner Payroll

Banner Salary Planner

BAR (Banner and ERP Authorizations)

Billing Portal (Pinnacle)

Broadband Plans / Machine-to-Machine (M2M)

Bursar Account Suite (Touchnet)

Business Analysis

C-Cure Access Control

Call Management Applications

Capital Project Business Analysis

Capital Project IT Lead

Cascade Server

Cellular and Smart Phones

Central Authentication Service

Classlist Application

Classroom Design

Classroom Lecture Capture

Classroom Technology Services

Classroom Workstations

Co-Location of Physical Servers

Commons Workstations

Computer and Mobile Device Forensics Support

Computer and Peripheral Support

Computer Labs Design

Conference Room Design

Conference Room Technology Support

Conference Room Workstations

Content Capture/Editing

Course Evaluation

Curriculum Request Site

Data Storage and Backup Services

Database Management

Datacenter Services

Demographic Self Service

Departmental Web Hosting

Desk Phones

DHCP

Digital Signage

DNS (Hostname Assignment)

E-Procurement

Election Administration

Electronic Security & Alarm Services

Email & Calendar

Employee Relations Database

Enterprise Business Analysis

Enterprise Metrics Reporting (EMR)

Enterprise Project Management

ePrint

ERP Secure File Transfer Site

Event Support

Faculty Development & Support

FAMIS Space Management

FastInfo/StudentInfo Knowledgebase

Fire Alarms

Firewall Rules

Form Fusion

Garnishments

Grade Upload

Hobsons Graduate Application

Identity and Access Management

Implementation Review

Information Security Assessments

Information Security Incident Response

Information Security Incident Support

Inquiry & Analysis Tools & Support

Instructional Technology Equipment Checkout

Instructional Technology Space Design

Instructor Stations

Intellecheck

International Tax Navigator (Windstar)

International Web App

Internet and Campus Connectivity

IT Computer Classrooms

iTunesU

Learning Commons Design

Learning Commons Support

Linux Shell Environment

LoboAchieve (Starfish)

LoboAlerts

LoboMail

LoboMart

LoboTime (Kronos)

LoboTrax (uAchieve)

LoboWeb

Login/NetID

Mailing List/Listserv

Managed Workstations

Media Services

Mobile Devices

Mobile Network Access

myReports

myUNM

Network Fiber and Cable

Office 365

OneDrive for Business

Online Training

Pagers

Penetration Testing

Personal Web Hosting

Phone Lines

Phones for Events

Printing Services / PawPrints

Project Management

Projection Systems (Conference Rooms)

Purchasing computers and printers

Purchasing Review

Remote Access VPN

Reporting and Analytics

Reporting and Analytics Development

Same-Day Computer

Search.UNM (Google Custom Search)

Secure FTP

Security Alarms

Security Evaluation

SharePoint

Skype for Business (Lync)

Software Installation for Events

Software Licenses and Distribution

Software Purchasing

Special Accounts

Static IP

Student Field Agent on-site support

Student Scanning

Subnets

Sunshine Portal

Surveys (Opinio)

Tablets

Tech Assist (Classrooms)

Tech Assist (Computer Labs)

Tech Assist (Conference Rooms)

Techfinder

Teleconferencing

Telephone Services

Test Scoring

Time Synchronization (NTP)

TutorTrac

uDirect

University Catalog

Video Surveillance

Virtual Servers / LoboCloud

VLAN

Voicemail

Voiceweb

Vulnerability Assessment

WAN

Warranty Repair

Web-based Collaboration Services

Website Quota

Website Security Assessment and Remediation

Where's My Bus

Wired Network Ports

Wired/Wireless Networking for Events

Wireless Network

xTender Document Management

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