One UNM Identity


Project Overview

The University of New Mexico (UNM) and UNM Health Sciences Center (HSC) are bringing their separate digital identity systems together into one connected environment. Today, many people across our two organizations manage two accounts, two NetIDs, and two sets of tools. This project moves us toward a single account and a single sign-in across the University.

In short: we are simplifying how you sign in and get to your email, files, and applications while keeping the security of both institutions strong the whole way through. This is a consolidation of equals — UNM and HSC are partners in this work, not one absorbing the other.

Who may be affected: over time, staff, faculty, researchers, students, and clinical teams at both institutions. The people affected earliest are those who currently have both a UNM and an HSC account.

What to expect right now: for most people, nothing changes today, and no action is needed. When a change will affect you, you will be notified in advance.

Objectives and Benefits

Working across two separate systems creates daily friction — two NetIDs, two logins, and tools that do not always talk to each other. Bringing them together delivers:

  • One account, one sign-in. Two NetIDs consolidated into one username and one consistent identity across the University.
  • Simpler day-to-day access. Fewer sign-ins and less switching between systems to reach your email, files, and applications.
  • Easier collaboration. Working across UNM and HSC no longer means working across tools that don't connect.
  • Stronger security. Consistent standards and tightened external-sharing controls across both institutions.
  • Less complexity. One connected environment is simpler and more reliable to support.

Our commitment throughout: neither institution's security nor the protection of your data will be weakened at any point in the process.

Project Updates & Announcements

Prerequisite changes and alignment are currently being performed (Fall 2026 - Spring 2027). Estimated go-live for consolidated Identity and M365 tenant is Spring 2027 - Summer 2027.

Key Milestones & Timeline

  • Prerequisites 🔄
    • UNM AD clean up ✅
    • UNM device management tooling changes ✅
    • UNM M365 tenant preparation 🔄
      • Legacy authentication alignment ✅
      • Microsoft Authenticator alignment 🔄
      • Alternate sign-in alignment 🔄
      • OneDrive anonymous sharing alignment 🔄
      • Lobomail (email) external forwarding alignment 🔄
    • UNM/HSC NetID renaming/alignment 🔄
      • Inactive HSC NetID renaming ✅
      • Active UNM/Active HSC NetID self-service matching ⏳
      • Active UNM/Active HSC NetID forced matching ⏳
      • "Hard" NetID mismatch identification and remediation ⏳
  • Identity Management Implementation ⏳
    • Expected kickoff January 2027 - details forthcoming
  • M365 Tenant Consolidation ⏳
    • Expected kickoff January 2027 - details forthcoming

Contact

Have a question the FAQs don't answer? Here's how to reach us.

  • Project team — oneunmidentity@unm.edu

We will keep this page current as the project progresses. Thank you for your patience as we bring UNM and HSC together into one connected University.

 

General FAQs

Most UNM people will not need to do anything. However, depending on your usage of external sharing in OneDrive and/or external forwarding in Lobomail, you may need to adjust your workflow. People with two NetIDs (primarily HSC people) may be asked to take various steps during the prerequisite work and implementation — renaming your UNM NetID to match your HSC NetID, re-adding your account on a mobile app, re-enrolling your device in BYOD, or notifying external contacts. Anything we ask of you will be specific, time-bound, and come with step-by-step instructions.
Most UNM people's NetIDs will not change. However, people who currently have two NetIDs (1 for UNM and 1 for HSC) will have them renamed to match and consolidated into one username, so you have one consistent identity. If this applies to you, you will be contacted directly with what is changing, your options, and the timing.
For most people, no. However, people who currently have two NetIDs (1 for UNM and 1 for HSC) may receive a new email address during the NetID matching process. If this applies to you, you will be contacted directly. Whenever a NetID is renamed, the original email address is always retained as an "alias" (so your mailbox still receives messages at the original address) for continuity.
The goal is that you keep the access you have today. Some application sign-ins may need a one-time reconfiguration.  UNM external-sharing settings in SharePoint and OneDrive will be tightened to improve security, so if you share files outside the organization, you may be asked to confirm or re-establish those shares. There is no change for HSC users. Additionally, UNM external forwarding settings in Lobomail will be disabled to improve security and prevent accidental oversharing of sensitive information. Again, no impact to HSC users.
Your multi-factor sign-in will continue to work, and all of the MFA options available today, including Microsoft Authenticator, will still be available. HSC users will need to set up their MFA methods once after the migration. You may notice small changes in your sign-in prompts. The organizations are also working toward a single, consistent password standard; when password requirements change, it will be announced in advance.
The project is being designed so your access and email continue to work as you move between roles. How email, data, and access are handled when someone moves between a UNM and an HSC role is being worked out now.
This is a phased effort taking place over Fall 2026 - Summer 2027. Individual changes will be scheduled and communicated ahead of time. You will be contacted directly — typically by email and through your IT team — before any change that affects you, and this page will be updated as the project reaches new milestones. Changes will also be posted to IT Alerts.
It is the work of bringing UNM and HSC onto one connected identity and access system, so the University community can move toward a single account and sign-in instead of managing separate UNM and HSC accounts.