IT Student Jobs
req35131
Student User Support Consultant
Pay hourly $16.00 Hourly
Main - Albuquerque, NM
IT Customer Service (319A)
**WE ARE ACCEPTING APPLICATIONS FROM BOTH WORKSTUDY & NON-WORKSTUDY STUDENTS** The UNM IT Service Desk is seeking technology-oriented individuals to provide customer service and support to UNM and UH faculty, staff, and students. Our agents are trained to assist customers with a wide variety of IT questions, issues and requests, including: email (LoboMail), myUNM, LoboWeb, NetIDs network connectivity, and cell phones. The UNM IT Service Desk is normally staffed M-F 7:30am-5:00pm; we extend our hours of operation during critical business cycles. This position will allow for 15-25 hours per week.
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req35158
Student Support Technician
$14.00 - $16.50 Hourly
Main - Albuquerque, NM
IT Academic Technologies (321A)
**WE ARE ACCEPTING BOTH WORK STUDY AND NON WORK STUDY APPLICANTS** This Student Support Technician provides tier 1 customer support for one or more of the following applications: Opinio, Course Evaluations, and Qualtrics. Support is provided by phone or email with assistance from a Technical Analyst II. The student support technician will also create documentation, update web-pages, communicate technical details to customers, assist with projects, software testing, and will work alongside a team of 2-3 other support personnel. Position is hybrid, with mostly off-site work, though some in-office commitments are expected. Office hours are 8:00AM – 5:00PM, Monday through Friday. Occasional weekend or off-hours work is required. Applicants are expected to be able to work the full 28 hours available for student staff.
